Usability testing is one of the best ways to ensure your users are having a positive experience every time they use your product. In this article we will focus on defining moderated testing and outline each step in conducting a successful test that will help optimize the experience your customers receive when interacting with your product/service.
Watching just a few user testing example videos is proof to anyone that design isn’t about making things pretty – it’s about making things work for users and for the business.
Like everything else, pizza is now online. Where is it easiest to order a pizza without dialing a phone? We ran some usability tests on the Domino’s and Pizza Hut websites with likely pizza orderers to find out.