We’re proud to announce that TryMyUI has rebranded to Trymata! Under our new name, we’re expanding our product offerings – and our vision for the future – to become a complete digital experience insights solution. Read all about the new brand, what’s changing, and what it means for you!
As technology is evolving, customers’ expectations are also rising. A good customer experience can differentiate your brand from others. According to some statistics, brands providing excellent customer experience generate 5.7% more revenue than those not focusing much on CX. If we neglect these stats for a moment, every business owner understands that a good customer experience is essential for success. Now the question is how to improve customer experience? For that, you need to collect customer experience data. You might ask how to collect data? In this article, we’ll discuss how to collect and analyze digital experience data.
If an e-commerce business wants to deliver a personalized customer experience, it should be looking forward to investing in digital experience platforms. This article is all you need to know about digital experience platforms and why you should invest in one.
Before discussing the differences between a digital experience (DX) and customer experience (CX), one thing should be clear: DX and CX are closely related. Therefore, most companies often use these terms interchangeably. Remember, the digital experience is the key component of the overall customer experience strategy. As well, there is the concept of digital customer experience.
As the name indicates, it’s an interaction between a user or customer and the employee or company by using digital technologies. This interaction can be between B2B and B2C by using digital technologies. It allows companies and organizations to get rid of paper processes and create services that can be run through modern technologies and the internet. If we talk about digital experience design, it should be intelligent, omni-channel, personalized, and relevant. When you ask people to define the digital experience, you’ll get different answers, but all of them will be relevant.
So, digital experience and user experience are trending buzzwords right now. But what does it mean? And how can it benefit you? In this article, we are going to explore what user experience and digital experience are, and what the difference between them is.
If companies want to cultivate meaningful connections and strong relations with customers, they need to leverage digital experience data. This data can help them improve UX, and they can retain potential customers and reach new customers in an engaging way. Remember, the best UX practices can vary from company to company, but digital experience data can be crucial in improving UX.
As we’re sure you’ve seen, we recently acquired Stitchology.ai, a robust session recording and web analytics tool that blows Hotjar and Google Analytics out of the water. Now, we’ve made the integrated product available through our TryMyUI platform. But how does it work? How do you get started with the tool? Well, this article will answer your questions. Keep reading to learn how to get Analytics in Stitchology today.
As we recently shared, we have acquired Stitchology.ai, a robust session recording and web analytics platform that blows Google Analytics and Hotjar out of the water. With this tool, we have been able to create a platform that sheds light on the full user journey and gets to the nitty gritty about your website’s full experience for your customer base. We are excited to be the premier tool and leading platform in the digital experience space, as well as the only tool that provides end to end insights on your customer’s journey. But what’s next for TryMyUI + Stitchology? Let’s get into it!
Recently, TryMyUI, a global leader in the user experience and usability testing space, acquired Stitchology.ai, a session recording and web analytics suite. With the joining of these two platforms, TryMyUI will be able to create the first-ever product for maximizing product-led growth. Together, the companies will provide an end-to-end digital experience solution to help businesses drive online revenue. But what about this company is so compelling? What’s the story behind it all? Don’t worry! In this article, we will reveal the Stitchology story.