Nowadays, it’s not difficult for people to distinguish between good and bad customer service. Do you know providing an excellent customer experience is an art, and learning that art isn’t easy? Before going into the details of key components of excellent customer experience, it’s essential to know the difference between good and poor customer service.
E-commerce UX and marketing have more and more in common these days as UXers are beginning to incorporate marketing principles into their designs. Proven SEO practices is a great place to start!
People talk a lot about the versatility UX designers, but what the variety of UX? Here is a list of common forms UX takes, what makes them unique, and suggestions for how to test them.